Terms & Conditions

Booking & Reservation

A booking request becomes confirmed only after the required documents, information and payment have been received and the relevant service provider has confirmed the reservation.

• Travelers should verify all names, passport numbers and travel dates.
• Incorrect information may result in additional charges or cancellation.
• Special requests are subject to availability.

Payment Policy

Payment requirements vary depending on the selected tour, airline, hotel, visa service or supplier.

Customers must complete payment within the deadline provided at the time of booking.

Cancellation & Refund Policy

Cancellation and refund rules depend on the specific service booked and the policies of the airline, hotel, tour operator, embassy or other supplier.

• Some bookings may be completely non-refundable.
• Cancellation charges may apply.
• Processing or service fees may not be refundable.
• Refund processing time depends on the relevant supplier.

Visa Processing

Amazing Tours BD may provide assistance with visa application preparation and submission. However, the final decision regarding visa approval or refusal is made solely by the relevant embassy, consulate or immigration authority.

• Visa approval is never guaranteed.
• Applicants must provide genuine and complete documents.
• Additional documents may be requested.
• Visa fees and service fees may be non-refundable after processing begins.

Flights & Airlines

Flight schedules, fares, baggage allowances and ticket conditions are controlled by the respective airline.

Airlines may change schedules, routes, baggage policies or other conditions. Travelers are responsible for checking their flight details before departure.

Hotel & Accommodation

Hotel room types, facilities, check-in times, check-out times and cancellation policies vary by property.

Any special request such as an extra bed, early check-in, late check-out or room preference is subject to hotel availability.

Traveler Responsibility

Travelers are responsible for ensuring that they have valid passports, visas, travel insurance and all other documents required for their journey.

• Passport validity must meet destination requirements.
• Travelers should check visa requirements before departure.
• Travelers should arrive at airports on time.
• Travelers should follow the laws and regulations of the destination country.

Changes & Amendments

We reserve the right to update these Terms & Conditions from time to time in order to reflect changes in our services, supplier policies or applicable regulations.

Updated terms will be published on this website. Customers are encouraged to review this page periodically.

Privacy & Customer Information

Customer information may be collected and used for booking, visa processing, ticketing, hotel reservations and other travel-related services.

Information may be shared with airlines, hotels, embassies, consulates, payment providers or other relevant service providers when necessary to deliver the requested service.